The most important information you need to access your account online, make payments, and contact customer service as a holder of an Amazon Visa credit card—including an Amazon Prime Visa—is provided below. Chase is the company that issues the Amazon Visa credit cards, and Amazon uses Chase to provide all of the aforementioned services. For login and payment information, use this link if you have an Amazon store card.)
Access to online accounts
• You can manage your account and make a payment by logging in here.
Phone Support and Help for Customers
• The phone number for payments and other assistance from Amazon Prime Visa and Amazon Visa customer service: 1-888-247-4080.
Address for Credit Card Payment
Amazon Visa/ Chase Card Services
P.O. Box 6294
Carol Stream, IL 60197-6294